Support worker or support coordinator? — Penrith
If you're not sure which role you actually need, here's the plain difference before you get in touch. We also cover nearby Kingswood, St Marys, St Clair.

What this actually looks like
A support worker provides direct, hands-on assistance with everyday life — personal care, daily routines, and getting out into the community — as distinct from a support coordinator, who helps manage your plan rather than deliver care directly.
- Personal care
- Help with tasks a disability makes difficult alone
- Daily living assistance
Support workers who work directly with NDIS participants are required to hold a valid NDIS Worker Screening Check.
Practical, human support.
- Based in Guildford, servicing Penrith as part of our wider Western Sydney coverage.
- Delivered by real support workers who work directly with you.
- One team, NDIS-funded and private-pay — cleaning, personal care, coordination and more.
- A direct line — call 02 8722 0799 to talk to the team.
Penrith — Penrith City Council area, Western Sydney.
Penrith is one of several suburbs we cover in the Penrith City Council area, Western Sydney, alongside Kingswood, St Marys, St Clair.
Other ways we can help.
You're on the Penrith local page
This page focuses on Support Worker for people searching from Penrith. For the full service — details, eligibility and how to get started — visit the main Support Worker page on our website.
Worth asking, before you start.
What happens the first time I arrange support?
We talk through what you need day to day, then match you with a support worker — no obligation on that first conversation.
How soon can support actually start?
Depends on your situation and availability — get in touch and we'll talk through timing.
Is this available in Penrith?
Penrith is within our Western Sydney service area — get in touch to confirm coverage for your address.
